Delmon Palace Hotel - Dubai

Al Rigga Road, Dubai, United Arab Emiratesshow map
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Highlights
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Luxury Hotels in United Arab Emirates

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Overview

Situated in Deira district, Delmon Palace Hotel offers non-smoking rooms and a daily served continental breakfast. This hotel is a 7-storey building, built in 2000 and remodelled in 2012. Its good services and a cosy atmosphere make guests feel like home.

The venue boasts a great location in the centre of a the commercial district. The property is stationed only 10 km from Box Park.

Shopping centres and a bazaar are situated next to the hotel.

Delmon Palace Hotel is situated near Union Square train station, 10 minutes' walk from te venue.

Rooms

Wireless internet, cable television and a cupboard are offered in each room at this pleasant hotel. Some rooms at the hotel have landscape views. Every room is fitted with a shower, a hairdryer and complimentary toiletries.

Eat & Drink

Guests can have breakfast in the café every morning. The property features a full service restaurant serving international dishes. Tea and coffee are offered at the 24-hour bar. Alsafadi Restaurant and Sadaf Restaurant are located within 300 meters away.

Relax

Guests can relax enjoying a spa centre and a sauna available on site. There are a gym area and a fitness centre provided at Delmon Palace Hotel.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Public parking is possible at a location nearby at AED 20 per day.

Year renovated:   2012.  Number of floors:   7.  Number of rooms:   132.

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Facilities
Wi-Fi
Parking

AED 20 per day

Luggage storage
24-hour services

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Bar/ Lounge area

Outdoor dining area

Restaurant buffet

Cafe

Shuttle

Paid airport shuttle

Swimming pool

Indoor heated swimming pool

Spa and relaxation

Massage

Spa & wellness centre

Services

  • Paid airport shuttle
  • 24-hour room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Limousine service
  • Grocery shopping service
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter

Dining

  • Half board
  • Continental breakfast
  • Restaurant buffet
  • Cafe
  • Bar/ Lounge area
  • Outdoor dining area
  • Free breakfast
  • Buffet breakfast

Business

  • Business centre
  • Fax/Photocopying

Children

  • Cots

Spa & Leisure

  • Indoor heated swimming pool
  • Beach access
  • Night club
  • Theatre
  • Barbeque grills
  • Spa & wellness centre
  • Sauna
  • Massage

Room view

  • Landscape view

Room features

  • Air conditioning
  • Heating
  • In-room safe
  • Mini-bar
  • Adjoining rooms
  • Living room
  • Sitting area
  • Terrace
  • Balcony
  • Wardrobe
  • Clothes dryer
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Shower
  • Hair dryer
  • Free toiletries

Self-catering

  • Electric kettle
  • Toaster

Media

  • Internet television
  • International calls
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 14:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsMaximum capacity of extra beds in a room is 1. 
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • Restaurants
  • City landmarks
Bateaux DubaiBateaux Dubai2300 ft
Union Square StationUnion Square Station3300 ft
Al Ghurair CentreAl Ghurair Centre3000 ft
Al Rigga Metro StationAl Rigga Metro Station1000 ft
Salah Al Din Metro StationSalah Al Din Metro Station3300 ft
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Al SafadiAl Safadi1000 ftAl Rigga Street
Sadaf RestaurantSadaf Restaurant1000 ftAl Maktoum Road, Riggat Al Buteen
automaticautomatic1200 ft
Alsafadi RestaurantAlsafadi Restaurant1100 ftAlriqqa Street
Golden Fork RestaurantGolden Fork Restaurant1500 ftAl Rigga
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Bur Dubai Abra DockBur Dubai Abra Dock3700 ft
Khalid Bin Al Waleed StationKhalid Bin Al Waleed Station1.2 mi
Al Fahidi StationAl Fahidi Station1.6 mi
Al Ras StationAl Ras Station1.9 mi
Deira City Centre Shopping MallDeira City Centre Shopping Mall4600 ft
Burjuman MallBurjuman Mall1.3 mi
Lamcy PlazaLamcy Plaza2.0 mi
The Dubai MuseumThe Dubai Museum1.6 mi
Dubai Museum In Al Fahidi FortDubai Museum In Al Fahidi Fort1.6 mi
Al BastakiyaAl Bastakiya1.5 miBur dubai, Dubai
Dubai Festival City MallDubai Festival City Mall3.2 miDubai Festival City
Emirates TowersEmirates Towers3.9 miSheikh Zayed Rd
The Dubai MallThe Dubai Mall5.1 miAl Mussallah Rd DownTown Dubai, Near Souk Al Bahar Bridge
Burj KhalifaBurj Khalifa5.3 mi1 Mohammed Bin Rashid Boulevard Downtown Dubai
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Getting around
Airports
Dubai (DXB)2.7 mi
Sharjah (SHJ)13.1 mi
Train
Union Square Station3700 ft
Baniyas Square Station1.1 mi
Underground
Al Rigga Metro Station1400 ft
Bus
Bus stop700 ft
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Reviews
6.2
GoodBased on  129  reviews

Rating by category:

9.2
Location
7.8
Rooms
7.6
Service
6.0
Dining
  • 4.2
    Guest rating

    Only the décor, it has the opportunity and design to be a good hotel, but everything else is wrong.

    Let me count the ways. . . 1. Poor service it took me about 30 minutes to check in, they offer you to sit at the counter while they process the paperwork, and you should sit since it would be a long wait… 2. They sequester my passport, nothing new in some hotels, the different is the deceit, I was told that they need it to scan it and I can pick it up later on in the day, however they make me jump thru so many hoops to get it back, I was treated like a criminal just for asking for my passport back. I have stayed in Motels that offer better customer service and respect to his guests. 3. The penny pinching attitude, the only thing I got offer is 2 bags of tea, however NO WATER for me to boil, when I requested for coffee instead and some water I was told that it was an extra charge for that. Also the mini fridge was lock and if I wanted anything I need to call the front desk every time I wanted anything, lucky for me there was a supermarket across the street for me to resupply myself. 4. I book a room for 2, but when I check in I was told that I was not allowed to have any visitors in my room, so I explained to them that I was expecting a friend to join me and that is why a book a double room, but the only thing I got it was more attitude. (my friend just got a room in another hotel) 5. I end up paying about 35 dollars more than the original quote for my stay because this web site only took the money for one night and the hotel charge me an extraordinary amount for the second night even the my original booking was for 2 nights. 6. EVERYTHING there is an extra charge, service is with a smile but with an attitude if you question their poor business practice. I can give you more but you should get the Idea, I have stayed in different hotels every time I stayed in Dubai (at least every other month) so far the best one in the economy plan is City Maxx.

  • 5.0
    Guest rating

    It need bulding maintenance .no allaw for visitor to get in room .

  • 7.0
    Very good

    Rooms are spacious, and clean. Location is good.

    Even though I had reservations for a room for two, the receptionist reminded me that there are no guests allowed in the room! The noise of the nightclubs (on second floor) and a humming of the AC unit (on the roof?) was very loud in my room on 7th floor! The bathroom was very small.

  • 8.8
    Superb

    Place, cleanliness, space of the room, price.

    Limited food items in breakfast, no sweetners, coffee bags, water bottle in rooms, and I found one tea bags only in a troom for two! (although cafeteria is available) Slow in doing check up, I meanfinal steps of paying money, I think they lack experience, but they are fine.

  • 6.6
    Good

    room charges were very good considering 4 star stay.

    noise of the nearby night club or pub

  • 3.8
    Guest rating

    Location was Good. Otherwise, never stay on this hotel! Bad service, worst facilities!!

    Hotel Staff arent too friendly, the hotel they say is new but obviously it is just newly renovated. The receptionist refused to accommodate us immediately because my husbnad and I are not of the same nationality. Even after presenting our marriage contract, she said she needed to call people from their Admin first!! Nobody told us that it takes time for their water heater to work, we end up waiting 2 hrs for warm water to take a shower but we fell asleep and never bother to take a bath that night! On the day of checking out, the Filipina lady on the reception couldnt find the emirates ID they collected from me upon check in?!! how bad is that? we are stuck at the reception for more than 20minutes as she try to call everyone in the hotel to ask for my ID!!!

  • 4.2
    Guest rating

    good location & nothing

    hotel staff at reception (george one day he was insulting a lady infront of everyone.next day when icame down for room checkout he did so to my friend) was very rude,electric kettle was placed in the room with 2 complimentary tea bags but milk for tea was chargeable,no complimentary water bottle.one iron & iron stand for whole hotel.no swimming pool (as shown on Booked.net).this hotel has no housekeeping no room service even in the morning time,you r not allowed to send your clothes for cleaning outside.in hotel they charge 4 times for dry cleaning as compare outside even any 4 or 5 star hotel.this hotel is not right place for families,it has more then 4 night clubs any outsider,from anywhere drunk is allowed in.this hotel is 2star,i will never go there,,this hotel has very cheap. staff it was a very bad experience

  • 5.0
    Guest rating

    It was a cheap last minute deal

    In the bathroom the drainage pipe had little bugs coming out of it. The hot water in the shower was not hot at all, it was warm at best. The policy the hotel had was no visitors allowed. NO OUTSIDE VISITORS ALLOWED. IF THEY DONT CHECK IN WITH YOU DURING BOOKING, ITS A NO GO.

  • 10.0
    Exceptional

    It was clean car parking was available

  • 7.0
    Very good

    - The room is looks excellent. - The bed was comfortable.

    - Wireless is not free with charge of 15 Dhs/ hour was the badest thing in the hotel. Also you can use the internet pass code in one device only and once you login you should continou the all time. It is really pad thing. Internet suppose to be a basic thing every where and more easy ways specially in a modern city like dubai. - Some of the people in the receiption are not helpfull at all and talking in a bad and overproud way (specially one filibino lady). I would recomend the hotel to focus more on selecting the receiption staff.

  • 6.6
    Good

    Its in the city near malls and restaurants

    The bathroom.. Its not that clean..

  • 8.8
    Superb

    The hotel is good, nice deco, newly renovated.

    The staff is slow, n some staff were rude to other guests n walkin guests inquiring abt rates

  • 4.2
    Guest rating

    hardly any hot water at all. Only the early hours of the morning the water available was warm and not hot. Very old bathroom and poor cleaning services.

  • 7.4
    Very good

    porters and room servıces good

    breakfast needs more choıce and better qualıty day tıme staff not very curteous seem under pressure

  • 3.2
    Guest rating

    Nothing

    Very noise at night, the rooms not isolated well, you feel like setting in the club. The sound can reach anywhere through the walls. the hotel has 5 clubs all of them is empty, and too bad.

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Highlights
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Luxury Hotels in United Arab Emirates

Use Badge
Good to know
Check-infrom 14:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsMaximum capacity of extra beds in a room is 1. 
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Dubai (DXB)2.7 mi
Sharjah (SHJ)13.1 mi
Train
Union Square Station3700 ft
Baniyas Square Station1.1 mi
Underground
Al Rigga Metro Station1400 ft
Bus
Bus stop700 ft
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room
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